Shipping Policy

Last Updated: February 23, 2026

At 𝑿𝒂𝒏𝒕𝒉𝒐𝒗𝒆𝒍™, we believe a great shopping experience continues beyond checkout. Our shipping process is designed to ensure your order is handled carefully and delivered safely, efficiently, and reliably.

Our Shipping Approach

To provide better service and maintain efficient operations, many of our products are shipped through trusted fulfillment partners and regional distribution centers.

This approach helps us:

• Deliver quality lifestyle products more efficiently

• Maintain competitive pricing

• Reduce unnecessary inventory and packaging waste

• Support a more flexible and sustainable supply chain

We appreciate your understanding as we work to provide a smarter delivery experience.

1. Order Processing & Shipping Fees

Every order is carefully reviewed and prepared before shipment.

Processing Time:
Orders typically require 2–5 business days for processing, quality inspection, and packaging.

During holidays, promotions, or high-volume periods, processing may take up to 6 business days.

Shipping Fee:
A standard shipping fee of $6.99 applies to all orders.

2. Estimated Delivery Times

Delivery times may vary depending on destination and fulfillment location.

Please note that delivery times are estimates. Seasonal demand, carrier delays, and customs processing may affect arrival times.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please note:

• Tracking details may take 1–3 business days to update

• A delayed tracking update does not mean your package is lost

• Your order may still be in transit while tracking information is updating

4. International Shipping & Customs

International orders may be shipped under DDU (Delivered Duty Unpaid) terms.

Customers are responsible for:

• Import duties

• Customs fees

• Local taxes or additional charges

𝑿𝒂𝒏𝒕𝒉𝒐𝒗𝒆𝒍™ is not responsible for delays caused by customs inspections or local regulations.

5. Order Changes & Cancellations

We begin processing orders quickly to ensure fast delivery.

If you need to update your shipping details or cancel an order, please contact us within 12 hours of purchase.

Once an order has entered processing or shipment preparation, changes or cancellations may no longer be possible.

Email: service@yokoramiay.com

6. Lost or Damaged Packages

We are committed to making sure your order arrives safely.

Damaged Items

If your package arrives damaged:

• Contact us within 72 hours of delivery

• Provide photos of the damaged item and packaging

We will review your request and provide an appropriate solution, including replacement options when applicable.

Lost Packages

If the carrier confirms that your package has been lost during transit, we will work with you to arrange a replacement solution.

Contact Us

If you have questions about shipping or your order, please contact:

𝑿𝒂𝒏𝒕𝒉𝒐𝒗𝒆𝒍™
Stanley A. Toohey III
2364 Mindanao Way
San Diego, CA 92154
United States

Phone: 1-619-271-3414
Email: service@yokoramiay.com

Thank you for choosing 𝑿𝒂𝒏𝒕𝒉𝒐𝒗𝒆𝒍™. We are dedicated to delivering your products safely, efficiently, and with care.